Terms of Service

1.1 By creating an account, accessing the Service, or clicking “I agree,” you represent that you are at least 13 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms in full.

1.2 If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and “you” will refer to that organization.

1.3 These Terms constitute the entire agreement between you and Civra Group LLC regarding the Service and supersede all prior agreements, representations, and understandings.

2.1 To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

2.2 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@civraglobal.com of any unauthorized use of your account.

2.3 You may not share your account credentials with any third party, create accounts using false information, or create more than one free account per person without our express written consent.

2.4 We reserve the right to suspend or terminate your account if any information you provide is found to be inaccurate, misleading, or incomplete.

3.1 CivraWebStudio is an AI-assisted website production platform that enables users to build, deploy, and manage professional websites. Features include AI-powered content generation, page editing tools, custom domain configuration, analytics, team collaboration, and optional managed hosting and maintenance services.

3.2 We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3.3 We may impose limits on certain features or restrict access to parts of the Service without notice or liability.

4.1 CivraWebStudio offers both one-time build packages and optional recurring monthly maintenance plans. Details of current plans and pricing are available at civrawebstudio.com/pricing.

4.2 One-time build fees are charged at the time of purchase and are non-refundable once work has commenced, except as required by applicable law.

4.3 Monthly maintenance subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method on file at the start of each billing period.

4.4 You may cancel a monthly subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are issued for partial months.

4.5 We reserve the right to change our prices with 30 days’ notice. Your continued use of a subscription after a price change constitutes acceptance of the new pricing.

4.6 All payments are processed through Stripe. By providing payment information, you agree to Stripe’s terms of service. We do not store full payment card details on our servers.

4.7 If payment fails, we may suspend access to the Service until outstanding amounts are settled. We may also charge late fees or interest as permitted by applicable law.

5.1 Your content. You retain full ownership of all content, data, text, images, logos, and other materials that you upload, submit, or create using the Service (“User Content”). We do not claim any ownership rights in your User Content.

5.2 License to Civra Group LLC. By submitting User Content to the Service, you grant Civra Group LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, display, and distribute your User Content solely for the purpose of operating and improving the Service.

5.3 CivraWebStudio platform. We retain all rights, title, and interest in the CivraWebStudio platform, including all software, designs, templates, AI models, documentation, and other materials we provide. Nothing in these Terms transfers any intellectual property rights in the platform to you.

5.4 You represent and warrant that you own or have the necessary rights to all User Content you submit, and that your User Content does not infringe the rights of any third party.

6.1 You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to publish, transmit, or distribute content that is illegal, defamatory, obscene, fraudulent, or that infringes any third-party rights.
• Use the Service to send unsolicited commercial messages (spam) or conduct phishing or other deceptive activities.
• Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems.
• Use automated means (bots, scrapers, crawlers) to access the Service in a manner that exceeds normal usage or imposes an unreasonable load on our infrastructure.
• Introduce viruses, malware, or any code designed to interrupt, destroy, or limit the functionality of any software or hardware.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Resell or sublicense access to the Service without our express written consent.
• Use the Service to build a product or service that competes directly with CivraWebStudio.

6.2 We reserve the right to remove any User Content and suspend or terminate any account that violates this Acceptable Use Policy, without prior notice.

7.1 If you are granted access to the CivraWebStudio API, your use of the API is subject to these Terms and any additional API-specific guidelines we publish.

7.2 You must keep your API keys confidential. You are responsible for all activity conducted through your API keys. If you believe a key has been compromised, you must revoke it immediately.

7.3 We may impose rate limits and usage quotas on API access. Excessive or abusive API usage may result in temporary or permanent restriction of your API access.

7.4 We reserve the right to modify or discontinue API endpoints with reasonable notice. We are not liable for any disruption to your systems or services caused by API changes.

8.1 The CivraWebStudio name, logo, and all related trade names, trademarks, service marks, and trade dress are the exclusive property of Civra Group LLC. You may not use our trademarks without our prior written consent.

8.2 The Service, including its source code, design, features, and underlying technology, is protected by copyright, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service.

8.3 We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, please contact us at info@civraglobal.com with sufficient detail to allow us to investigate.

9.1 THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

9.2 We do not warrant that the Service will meet your specific requirements, that results obtained through the Service will be accurate or reliable, or that any errors in the Service will be corrected.

9.3 AI-generated content produced through the Service is provided for informational and drafting purposes only. You are solely responsible for reviewing, editing, and approving any AI-generated content before publication.

10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CIVRA GROUP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

10.2 IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

10.3 Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

11.1 You agree to indemnify, defend, and hold harmless Civra Group LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Service.
• Your User Content.
• Your violation of these Terms.
• Your violation of any applicable law or the rights of any third party.

12.1 You may terminate your account at any time by contacting us at info@civraglobal.com. Upon termination, your right to use the Service will immediately cease.

12.2 We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Grounds for termination include, but are not limited to, violations of these Terms, non-payment, or conduct that we determine to be harmful to other users or to us.

12.3 Upon termination, you may request an export of your User Content within 30 days of account closure. After that period, we may delete your data in accordance with our data retention practices.

12.4 Sections 5.1, 8, 9, 10, 11, and 13 of these Terms shall survive termination.

13.1 We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by displaying a prominent notice within the Service, and update the “Last updated” date at the top of this page.

13.2 Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

14.1 These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to its conflict of law provisions.

14.2 Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith negotiation between the parties. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration in accordance with applicable arbitration rules. The arbitration shall take place in Kingston, Jamaica, or by video conference.

14.3 Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

14.4 You agree that any claim against Civra Group LLC must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

15.1 Entire Agreement. These Terms, together with our Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and Civra Group LLC regarding the Service.

15.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment. You may not assign or transfer any rights under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms.

If you have any questions about these Terms of Service, please contact us: